Questions about a booking, a refund, or listing your property — we read everything and reply within one working day.
Monday to Saturday
10:00 – 18:00 IST
Urgent booking issues are monitored outside these hours
Include your booking reference — it looks like KE-A1B2C3 and is on your confirmation. It lets us find your reservation immediately instead of asking you for dates and spellings.
Hotels, houseboats and homestays can apply through our partner form. We review applications within 24–48 hours.
See our refund and cancellation policy, terms of service and privacy policy.